About the Role:

Support our Sales team to thrive — this role empowers them to sell smarter, faster, and more effectively through streamlined operations and strategic enablement.

Responsibilities include but not limited to:

• Oversee daily administration of Salesforce and Dynamics 365 platforms.
• Configure workflows, views, roles, and permissions to improve usability and efficiency.
• Ensure data integrity, security compliance, and alignment with governance standards.
• Contribute to platform enhancements and long-term roadmap planning.
• Support Sales leadership with reporting, performance metrics, and dashboard management.
• Deliver actionable insights from CRM data to inform strategic decisions.
• Maintain documentation for sales processes, policies, and CRM usage.
• Lead onboarding efforts, including induction training and materials.
• Train Sales teams on CRM and enablement tools to drive adoption and productivity.
• Monitor and enforce adherence to sales processes across teams.
• Assist with quality assurance checks, business case development, and approval workflows.
• Identify and implement improvements to streamline operations and enhance customer experience.
• Collaborate with cross-functional teams to develop post-sales handover materials and workflows.
• Facilitate effective communication across departments, balancing priorities to deliver high-quality solutions.

About you:

The ideal person for this role will have/be:

• A proactive problem solver with exceptional attention to detail
• A strong communicator, both verbally and in writing
• A self-starter who effectively manages priorities and time
• Skilled in collaborating with a variety of internal and external stakeholders
• Adaptable and thrives in a fast-paced, ever-changing environment
• A true team player, eager to share knowledge and contribute to group success
• Innovative, with a focus on continuous improvement and creative problem-solving
• Committed to personal development, actively seeking to expand skills and expertise
• A person of integrity, demonstrating honesty, transparency, and trustworthiness
• Always presenting a professional image, with a positive, can-do attitude
• Flexible and able to adjust to changing business needs, ensuring optimal outcomes and meeting operational goals
• Possessing a great personality—approachable, enthusiastic, and able to foster strong relationships across all levels

Essential Experience:

• Salesforce administration skills
• Strong skills in Office suits of product
• Sales, Sales Admin/Ops and customer facing sales roles (minimum 2 years)

About us:

Uniti Group is an exciting, dynamic and fast-growing word-class digital infrastructure company.

At Uniti Group we are absolutely committed to fostering an inclusive and diverse workplace where everyone feels valued and respected. We strongly encourage applications from individuals from culturally and linguistically diverse backgrounds, First Nations people, and people with disabilities. We believe that diversity a key driver of innovation and success. We strive to provide equal opportunities for all employees, regardless of their background or identity, and are dedicated to creating an environment where everyone feels respected, supported and empowered to achieve their full potential. Join our team and become part of a company that values diversity and inclusivity at its core.

All genders are encouraged to apply.

If this role sounds like you, we would like to hear from you! You must have the right to live and work in in Australia to apply for this role. For current opportunities, please visit our Careers Portal at https://unitigrouplimited.elmotalent.com.au/careers/careers/jobs

Questions about the role to be emailed directly to our HR team at recruitment@unitigrouplimited.com

No recruiters please, we manage our recruitment in-house.